These Terms and Conditions govern the sale of all pythons by Chromatic Chondros. By purchasing a python from Chromatic Chondros, you (the "Customer") acknowledge and accept these Terms.
Chromatic Chondros does not ship or deliver pythons. However, delivery to a reptile show in Europe/France may be possible, subject to discussion and mutual agreement. Otherwise, the pythons must be collected from our kennel in the Lyon area once full payment has been received. Chromatic Chondros reserves the right to authorize payment plans on a case-by-case basis, at its sole discretion. When Chromatic Chondros authorizes a payment plan, the Customer may reserve the python(s) with a NON-REFUNDABLE deposit of thirty percent (30%) of the total amount, with the balance to be paid within sixty (60) days. If the Customer's python becomes ill or dies during the 60-day period, Chromatic Chondros will refund the Customer in full. If, for any reason, the Customer fails to pay the balance upon expiration of the 60-day period, Chromatic Chondros will retain the Customer's thirty percent (30%) deposit and refund any additional amount paid by the Customer.
Unless otherwise specified, Chromatic Chondros has no knowledge of the history of the pythons it offers for sale, such as the presence of internal or external parasites, respiratory infections, prolapses, curvatures or skin folds. It is the Customer's responsibility to apply a sufficient quarantine period to all newly acquired specimens. Chromatic Chondros declines all responsibility in the event of presumed or confirmed death or illness of other animals in your collection. The Customer acknowledges and accepts that he/she has the knowledge, skills and experience necessary to provide appropriate care for these animals. While Chromatic Chondros is committed to providing support and advice after the sale, it cannot guarantee the prosperity of the Customer's new python due to differences in breeding practices and environmental conditions. It should be noted that pythons may sometimes refuse to feed due to the stress of shipping or adapting to a new environment, particularly for sexually mature males.
Chromatic Chondros encourages nidovirus (also known as serpentovirus) testing for all new pythons, regardless of source or species. In order to receive a refund for a nidovirus-positive python, the Customer must: (1) test the python within seven (7) calendar days of receipt; and (2) notify Chromatic Chondros and provide a copy of any positive test result within fourteen (14) calendar days of receipt. Provided that these prerequisites are met, Chromatic Chondros will, at its own expense, travel to the Customer's premises to retrieve the python and issue a full refund. Chromatic Chondros assumes no responsibility for positive test results more than seven (7) days after delivery, nor for test results received from the Customer more than fourteen (14) days after delivery. The warranty provided in this paragraph constitutes Chromatic Chondros' sole warranty with respect to nidovirus (serpentovirus), and Chromatic Chondros expressly disclaims all other warranties of any kind.
Chromatic Chondros does not ship. Pythons can be picked up from our breeding facility in the Lyon region, or they can be delivered to a reptile show in France or Europe, subject to mutual agreement.
Chromatic Chondros guarantees that the pythons it specifies as male or female will be accurately sexed. In the event that a python is incorrectly sexed, the Customer must provide written notification to Chromatic Chondros within fourteen (14) days of receipt of the python. After this 14-day period, Chromatic Chondros will no longer be responsible for incorrectly sexed pythons.